At the Innovation Lab, Ben ensures the alignment of communication and engagement between the resident companies and their Capital BlueCross constituents. Ben’s broad experience in the payor industry ensures resident companies receive insights and guidance on health plan operations, medical policy and reimbursement processes and methodologies. Ben also facilitates resource coordination between Capital BlueCross and the Lab.
At Capital BlueCross, Ben provides management and oversight of business development initiatives, strategic partnerships and investment sourcing. He also leads evaluation and implementation of key corporate initiatives and projects.
Ben has over 25 years of experience in the health insurance industry, and has extensive knowledge of the Blue Cross Blue Shield system. He has held roles in customer service, audit, training, accounts administration, sales, and directory services. He oversaw Capital BlueCross’ national accounts department where he received national recognition as the business owner of the Federal Employee Program. He has also served as the business lead for Capital BlueCross’ implementation of Health Care Reform and other major initiatives.